Our Promise.

We stand behind the quality of all of our products and food safety is paramount. We strive to meet the highest food safety & quality standards applicable to the food service industry. 

  • Focus on quality and consistency

  • 24-hour response time

  • Experienced team with on-going customer service

  • Owned & operated in New Zealand

  • Fast turnaround and lead time from 5 – 20 working days*

  • 97% DIFOTTS (delivered in full, on time and to spec)

  • 1–5 day shipping within New Zealand and ability to export

  • Ambient, chilled & frozen shipping options

solutions focused approach stamp
Ted Fisher | Team Member

“My role at Springbrook is all about improving the customer experience. I’m passionate about this and aim to provide the highest level of service and communication so our customers can rely on everything going according to plan. Working with our customers and developing systems to make their job easier is what I am here to do.”

Ted Fisher | Team Member

Distribution, Logistics & Tracking Support.

Distribution is managed from our warehouse located at the top of the South Island in Blenheim, New Zealand. Our location gives us the ability to offer efficient shipping times to both North and South Island customers. Every shipment is monitored throughout its journey by our Customer Service Team.

We work closely with Mainfreight, Big Chill and NZ Couriers to ensure we can tailor logistic services to suit your requirements.

Training & Development.

Our ambition goes beyond delivering flavoursome products; our training and development programs ensure all employees are constantly building on their knowledge and gaining experience. We share your objective in brand reputation, food safety, quality and flexibility to integrate with your production needs. We are committed to continuous improvement and implementing key training initiatives to ensure we stay in the front of the pack, innovative and agile in responding to change.

  • Technical training

  • Leadership development

  • Safety & compliance

  • Professional/ personal life skills

  • Customer service

  • Onboarding & employee orientation

  • Management development

  • Sales & marketing training

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